Evaluating information systems by consultation and negotiation

Authors:
C. Avgerou
Affiliations:
Chrisanth Avgerou is a Lecturer in Information Systems, The London School of Economics and Political Sciences, Houghton Street, London WC2A 2AE, UK
Venue:
International Journal of Information Management: The Journal for Information Professionals
Year:
1995

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Abstract

Despite the emphasis on the importance of evaluation and the plethora of recommended methods, evaluation continues to be anad hoc rather than a systematic practice. Recommendations for evaluation methodologies have not accomodated the evolving perceptions of the nature and the value of information systems. In this paper we argue that current professional evaluation practices are particularly inadequate for systems that have strategic issues at stake and approach to determine the value of proposed or implemented information systems by means of informed group consultation and negotiation processes. We then propose two possible ways to implement the suggested approach.