Information systems strategy for electronic banking: The case of countries in reform
International Journal of Information Management: The Journal for Information Professionals
Online strategy analysis in the Chinese banking sector
International Journal of Information Management: The Journal for Information Professionals
Understanding the effects of relationships on the intention of a firm to adopt e-banking
International Journal of Electronic Finance
Online banking: a field study of drivers, development challenges, and expectations
International Journal of Information Management: The Journal for Information Professionals
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This paper examines the creation of modern electronic payment systems in Thailand. Thailand, like other major developed and emerging economies, experienced payment systems reforms in the 1990s. The country's economic expansion, which started in the late-1980s but unexpectedly ended in the late-1990s, led to the development of three major payment systems. The central bank played a leading role, in the absence of private sector initiative, in investing, developing, enhancing and managing these systems. This included the introduction of a real-time gross settlement system, which became one of the most advanced large-value funds transfer systems in the world during its launch date. The case illustrates the experiences undertaken, in the reform of rudimentary payment systems in an emerging economy context, and the lessons may be relevant for countries facing similar stages of development. Such experiences has also raised relevant issues, including the development of laws supporting electronic payments, the providing of liquidity for payment settlements, the inclusion of risk reduction measures, the reduction of cheque float through electronic data interchange, and the management of change in payment systems.