Finding and reminding: file organization from the desktop
ACM SIGCHI Bulletin
How universal is good design for older users?
CUU '03 Proceedings of the 2003 conference on Universal usability
The impact of aging on access to technology
Universal Access in the Information Society
Reality-based interaction: unifying the new generation of interaction styles
CHI '07 Extended Abstracts on Human Factors in Computing Systems
Telling the story of older people e-mailing: An ethnographical study
International Journal of Human-Computer Studies
Introducing the Internet to the over-60s: Developing an email system for older novice computer users
Interacting with Computers
Natural user interfaces are not natural
interactions
An exploratory study of a touch-based gestural interface for elderly
Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
Gesture-based applications for elderly people
HCI'13 Proceedings of the 15th international conference on Human-Computer Interaction: interaction modalities and techniques - Volume Part IV
Interaction techniques for older adults using touchscreen devices: a literature review
Proceedings of the 25ième conférence francophone on l'Interaction Homme-Machine
Beyond heat maps: mining common swipe gestures
Proceedings of the 12th International Conference on Mobile and Ubiquitous Multimedia
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Many older adults wish to gain competence in using a computer, but many application interfaces are perceived as complex and difficult to use, deterring potential users from investing the time to learn them. Hence, this study looks at the potential of 'familiar' interface design which builds upon users' knowledge of real world interactions, and applies existing skills to a new domain. Tools are provided in the form of familiar visual objects, and manipulated like real-world counterparts, rather than with buttons, icons and menus found in classic WIMP interfaces. This paper describes the formative evaluation of computer interactions that are based upon familiar real world tasks, which support multitouch interaction, involves few buttons and icons, no menus, no right-clicks or double-clicks and no dialogs. Using an example of an email client to test the principles of using "familiarity", the initial feedback was very encouraging, with 3 of the 4 participants being able to undertake some of the basic email tasks with no prior training and little or no help. The feedback has informed a number of refinements of the design principles, such as providing clearer affordance for visual objects. A full study is currently underway.