The media equation: how people treat computers, television, and new media like real people and places
A small staff coping with technology replacement, year one
SIGUCCS '99 Proceedings of the 27th annual ACM SIGUCCS conference on User services: Mile high expectations
Understanding Computers and Cognition: A New Foundation for Design
Understanding Computers and Cognition: A New Foundation for Design
Ambiguity as a resource for design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Staying open to interpretation: engaging multiple meanings in design and evaluation
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
Designing familiar open surfaces
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
Proceedings of the 2007 ACM SIGMIS CPR conference on Computer personnel research: The global information technology workforce
Being-with: A study of familiarity
Interacting with Computers
The Universal Access Handbook
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Technology surrounds people; it functions as their best friend and the worst enemy. From a trip to the local supermarket, to almost every aspect of people's professional and social lives technology is present; mediating their interactions, demanding their attention and engaging them. The main objective of this research is to understand how people learn to cope with the everyday use with the digital technology.