Design and evaluation of a simulation game to introduce a Multi-Agent system for barge handling in a seaport

  • Authors:
  • A. M. Douma;J. Van Hillegersberg;P. C. Schuur

  • Affiliations:
  • Dinalog, Dutch Institute for Advanced Logistics, The Netherlands;Department of Information Systems & Change Management, School of Management and Governance, University of Twente, The Netherlands;Department of Operational Methods for Production and Logistics, School of Management and Governance, University of Twente, The Netherlands

  • Venue:
  • Decision Support Systems
  • Year:
  • 2012

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Abstract

Multi-Agent systems have been studied extensively, but only a few of these systems are deployed in practice. Essential to get a system implemented is acceptance. In a distributed setting this is challenging, especially when one deals with multiple independent and competing companies. We share our experiences with the use of a real-time multi-player simulation game that we developed to illustrate a Multi-Agent system for the barge handling problem in the Port of Rotterdam. We experienced that the game has many advantages over a more passive approach, such as vocal presentations. We conclude that the game has considerably contributed to the acceptance of the illustrated Multi-Agent system.