Configuration for Adaptation – A Human-centeredApproach to Flexible Workflow Enactment
Computer Supported Cooperative Work
Organizational Management in Workflow Applications – Issues and Perspectives
Information Technology and Management
A perspective on the design of human-centered collaboration systems
IRI'09 Proceedings of the 10th IEEE international conference on Information Reuse & Integration
What makes process models understandable?
BPM'07 Proceedings of the 5th international conference on Business process management
SRII '11 Proceedings of the 2011 Annual SRII Global Conference
Workflow resource patterns: identification, representation and tool support
CAiSE'05 Proceedings of the 17th international conference on Advanced Information Systems Engineering
A human-oriented tuning of workflow management systems
BPM'05 Proceedings of the 3rd international conference on Business Process Management
Dynamic instance queuing in process-aware information systems
Proceedings of the 28th Annual ACM Symposium on Applied Computing
Experience breeding in process-aware information systems
CAiSE'13 Proceedings of the 25th international conference on Advanced Information Systems Engineering
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Process-Aware Information Systems consider various characteristics of resources, such as capabilities, as a driver for allocating task to humans. Work experience has been discussed as a possible variable of history-based allocation. However, work experience has been considered in a limited extend, reducing the perspective on measurements to single aspects such as years of working in an organization, ore amount of performed tasks. Further, the allocation has mainly been oriented towards the best possible fit of humans to the requirements of the task and the process. This contribution is a first step towards an human-centric work experience allocation. It concentrates on the question how experience collected by individuals working with business processes may be measured in PAIS. A collection of work experience measurements at various organizational levels is provided. The measurement collection resulted from a literature review of PAIS theory, selected psychological literature and an qualitative analysis of job offers.