A language/action perspective on the design of cooperative work (Reprint)
Computer-supported cooperative work: a book of readings
Influence of exception handling on the support of cooperative office work
Proceedings of the IFIP WG 8.4 confernece on Multi-user interfaces and applications
Exceptions and exception handling in computerized information processes
ACM Transactions on Information Systems (TOIS)
Dynamic change within workflow systems
COCS '95 Proceedings of conference on Organizational computing systems
Organizational learning with flexible workflow management systems
ACM SIGOIS Bulletin
Process Integration in CASE Environments
IEEE Software
Software Process Model Evolution in the SPADE Environment
IEEE Transactions on Software Engineering
Process-Driven Intranets: Life-Cycle Support for Process Reengineering
IEEE Internet Computing
Goal Oriented vs. Activity Oriented Process Modelling and Enactment: Issues and Perspectives
EWSPT '94 Proceedings of the Third European Workshop on Software Process Technology
Towards Requirements for Enactment Mechanisms
EWSPT '94 Proceedings of the Third European Workshop on Software Process Technology
Modelling Processes Using a Stepwise Refinement
EWSPT '94 Proceedings of the Third European Workshop on Software Process Technology
Flexible Handling of Work Processes by Situation-Dependent Support Strategies
WETICE '98 Proceedings of the 7th Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises
A Framework for Dynamic Changes in Workflow Management Systems
DEXA '97 Proceedings of the 8th International Workshop on Database and Expert Systems Applications
Project coordination in design processes
WET-ICE '96 Proceedings of the 5th International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises (WET ICE'96)
Coping with errors: the importance of process data in robust sociotechnical systems
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Interaction as a framework for flexible workflow modelling
GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work
Enforcement vs. freedom of action an integrated approach to flexible workflow enactment
ACM SIGGROUP Bulletin
Supporting effective unexpected exceptions handling in workflow management systems
Proceedings of the 2007 ACM symposium on Applied computing
Resilient Business Process Management: Framework and services
Expert Systems with Applications: An International Journal
Towards incompletely specified process support in swindew – a peer-to-peer based workflow system
CSCWD'04 Proceedings of the 8th international conference on Computer Supported Cooperative Work in Design I
A collaborative framework for unexpected exception handling
CRIWG'05 Proceedings of the 11th international conference on Groupware: design, Implementation, and Use
Work experience in PAIS: concepts, measurements and potentials
CAiSE'12 Proceedings of the 24th international conference on Advanced Information Systems Engineering
An end-user approach to business process modeling
Journal of Network and Computer Applications
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The advantages of today's processmanagement, such as efficiency and quality aspects,are achieved by enforcing detailed models of workprocesses. However, real world processes can beplanned to a limited degree only and sometimes plannedparts of the process must be changed,creating a need for additional, unforeseen activities.This paper suggests an approach that configuresparts of a detailed process model with differentsupport strategies. The explicit modelling of thesesupport strategies allows them to be changed ifdemanded by the situation. When enacting such aprocess model it is then possible to vary the degreeto which the model determines the work ofindividuals. The concept is based on an earlierenactment concept which allowed workers to freelychoose methods for their tasks according to thesituation. Besides the incorporation of differentsupport strategies, the extended enactment strategygives workers the opportunity to negotiate aboutchanging a currently too restrictive support strategy,giving scope for deviations from the plannedprocess where additional actions are required.