The use of think-aloud evaluation methods in design
ACM SIGCHI Bulletin
Evaluating the thinking-aloud technique for use by computer scientists
Advances in human-computer interaction (vol. 3)
Software usability: choosing appropriate methods for evaluating online systems and documentation
SIGDOC '93 Proceedings of the 11th annual international conference on Systems documentation
Usability Engineering
Scrutinising usability evaluation: does thinking aloud affect behaviour and mental workload?
Behaviour & Information Technology
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Think aloud is a commonly used usability method with roots in psychology. Although current think aloud practice was adapted from a standard method defined by Ericsson and Simon, there is no evidence of the use of a standard method by usability practitioners. We present the results of a study exploring usability practitioners' awareness of the effects of think aloud and whether validity as defined by Ericsson and Simon is relevant to usability practice. Results indicate that practitioners are aware of some of the effects of think aloud. However, it is not clear whether practitioners are aware of or concerned with the reactive effects of think aloud.