Usability inspection methods
The sciences of the artificial (3rd ed.)
The sciences of the artificial (3rd ed.)
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
Understanding experience in interactive systems
DIS '04 Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques
Observing the User Experience: A Practitioner's Guide to User Research (Morgan Kaufmann Series in Interactive Technologies) (The Morgan Kaufmann Series in Interactive Technologies)
Experience Design: Technology for All the Right Reasons
Experience Design: Technology for All the Right Reasons
Design Research Through Practice: From the Lab, Field, and Showroom
Design Research Through Practice: From the Lab, Field, and Showroom
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The 'Life Story' service for writing and publishing memoirs was iteratively constructed with the aim of offering a domain for senior citizens for writing short, personal recollections and a lower threshold for entering the social media. To confirm that the needs and requirements of the forthcoming users -- in this case elderly citizens -- were well understood, potential users participated in the process from the beginning. This occurred through user evaluation studies aimed at understanding how users perceive and experience the service. Users were expected to provide design information for constructing the 'Life Story' application. The first focus-group study concentrated on ordinary senior citizens, the method for studying their expectations being the semi-structured focus group interview. The aim of the second user study was to evaluate the first version of the application. Here the study focused on critical users: members of a memoir-writing group.