The capability maturity model: guidelines for improving the software process
The capability maturity model: guidelines for improving the software process
Project retrospectives: a handbook for team reviews
Project retrospectives: a handbook for team reviews
Rapid Development: Taming Wild Software Schedules
Rapid Development: Taming Wild Software Schedules
Benchmarking Kappa: Interrater Agreement in Software ProcessAssessments
Empirical Software Engineering
Postmortem: Never Leave a Project without It
IEEE Software
Augmenting Experience Reports with Lightweight Postmortem Reviews
PROFES '01 Proceedings of the Third International Conference on Product Focused Software Process Improvement
Postmortem reviews: purpose and approaches in software engineering
Information and Software Technology
Tool support for disseminating and improving development practices
Software Quality Control
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A central issue in knowledge management and software process improvement is to learn from experience. In software engineering, most experience is gathered in projects, which makes project experience a prime source for learning. Many companies conduct postmortem reviews, but we have found few companies that analyze the outcome of several reviews to facilitate learning on an organizational level. This paper reports an explorative study of what we can learn from analyzing postmortem review reports of twelve projects in a medium-size software company.