Virtual agents in conflict

  • Authors:
  • Henrique Campos;Joana Campos;Carlos Martinho;Ana Paiva

  • Affiliations:
  • Instituto Superior Técnico - UTL and INESC-ID, Porto Salvo, Portugal;Instituto Superior Técnico - UTL and INESC-ID, Porto Salvo, Portugal;Instituto Superior Técnico - UTL and INESC-ID, Porto Salvo, Portugal;Instituto Superior Técnico - UTL and INESC-ID, Porto Salvo, Portugal

  • Venue:
  • IVA'12 Proceedings of the 12th international conference on Intelligent Virtual Agents
  • Year:
  • 2012

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Abstract

In this paper, we address a problem on how to model agents that engage in natural conflict situations. We propose that, in order to create such natural conflict situations, we need to rely on the agents' emotional reactions to situations. Emotional agents were created and embedded in a serious game, for helping children learning conflict resolution strategies. Agents have incompatible goals and respond emotionally to what happens in their environment. We conducted an evaluation to assess whether participants are able to perceive the conflict escalation process according to the agents' emotional behaviour. The results suggest that actions intensity, which changes due to emotional states, conveys the idea of conflict escalation and conflict is perceived.