Beyond the chalkboard: computer support for collaboration and problem solving in meetings
Communications of the ACM
A foundation for the study of group decision support systems
Management Science
An integrated framework for group decision support systems design
Information and Management
Computer-based systems for cooperative work and group decision making
ACM Computing Surveys (CSUR)
Groupware: some issues and experiences
Communications of the ACM
Communications of the ACM - Special issue on computer graphics: state of the arts
The interdisciplinary study of coordination
ACM Computing Surveys (CSUR)
A conceptual model of groupware
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Groupware: technology and applications
Groupware: technology and applications
GroupWare: Computer Support for Business Teams
GroupWare: Computer Support for Business Teams
Computer-Supported Cooperative Work: Introduction to Distributed Applications
Computer-Supported Cooperative Work: Introduction to Distributed Applications
Groups Interacting with Technology: Ideas, Evidence, Issues and an Agenda
Groups Interacting with Technology: Ideas, Evidence, Issues and an Agenda
Regulation in Groupware: The Example of a Collaborative Drawing Tool for Young Children
CRIWG '00 Proceedings of the 6th International Workshop on Groupware
Evaluating computer-supported cooperative work: models and frameworks
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
The wheel of collaboration tools: a typology for analysis within a holistic framework
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
An assessment of group support systems experimental research: methodology and results
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
Patterns for Computer-Mediated Interaction (Wiley Software Patterns Series)
Patterns for Computer-Mediated Interaction (Wiley Software Patterns Series)
A Classification Method for CSCW Systems
Electronic Notes in Theoretical Computer Science (ENTCS)
Collaboration Engineering with ThinkLets to Pursue Sustained Success with Group Support Systems
Journal of Management Information Systems
The intellectual challenge of CSCW: the gap between social requirements and technical feasibility
Human-Computer Interaction
Systematic literature reviews in software engineering - A systematic literature review
Information and Software Technology
Toward a Taxonomy of Groupware Technologies
Groupware: Design, Implementation, and Use
Classification of CSCW proposals based on a taxonomy
CSCWD '09 Proceedings of the 2009 13th International Conference on Computer Supported Cooperative Work in Design
A review of patterns in collaborative work
Proceedings of the 16th ACM international conference on Supporting group work
The nature of theory in information systems
MIS Quarterly
Review and functional classification of collaborative systems
International Journal of Information Management: The Journal for Information Professionals
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The development of groupware systems can be supported by the perspectives provided by taxonomies categorizing collaboration systems and theoretical approaches from the multidisciplinary field of Computer-Supported Cooperative Work (CSCW). In the last decades, multiple taxonomic schemes were developed with different classification dimensions, but only a few addressed the socio-technical perspective that encompasses the interaction between groups of people and technology in work contexts. Moreover, there is an ambiguity in the use of the categories presented in the literature. Aiming to tackle this vagueness and support the development of future groupware systems aware of social phenomena, we present a comprehensive classification model to interrelate technological requirements with CSCW dimensions of communication, coordination, cooperation, time and space, regulation, awareness, group dynamics, and complementary categories obtained from a taxonomic literature review.