Intellectual teamwork: social and technological foundations of cooperative work
Intellectual teamwork: social and technological foundations of cooperative work
Virtual teams: reaching across space, time, and organizations with technology
Virtual teams: reaching across space, time, and organizations with technology
Supporting virtual team-building with a GSS: an empirical investigation
Decision Support Systems
Providing Decisional Guidance for Multicriteria Decision Making in Groups
Information Systems Research
User Satisfaction in Group Support Systems Research: A Meta-Analysis of Experimental Results
HICSS '98 Proceedings of the Thirty-First Annual Hawaii International Conference on System Sciences - Volume 1
An assessment of group support systems experimental research: methodology and results
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
Global Sourcing of Business and IT Services
Global Sourcing of Business and IT Services
Investigating the Moderators of the Group Support Systems Use with Meta-Analysis
Journal of Management Information Systems
Human-Computer Interaction
Human-Computer Interaction
Improving group decision making: a fuzzy GSS approach
IEEE Transactions on Systems, Man, and Cybernetics, Part C: Applications and Reviews
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Groups often suffer from ineffective communication and decision making. This experimental study compares distributed groups solving a preference task with support from either a communication system or a system providing both communication and a structuring of the decision-making process. Results show that groups using the latter system spend more time solving the task, spend more of their time on solution analysis, spend less of their time on disorganized activity, and arrive at task solutions with less extreme preferences. Thus, the type of system affects the decision-making process as well as its outcome. Notably, the task solutions arrived at by the groups using the system that imposes a structuring of the decision-making process show limited correlation with the task solutions suggested by the system on the basis of the groups' explicitly stated criteria. We find no differences in group influence, consensus, and satisfaction between groups using the two systems.