Experiences with an interactive museum tour-guide robot
Artificial Intelligence - Special issue on applications of artificial intelligence
Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques
Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques
Interactive humanoid robots for a science museum
Proceedings of the 1st ACM SIGCHI/SIGART conference on Human-robot interaction
Museum guide robot based on sociological interaction analysis
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Analysis of Humanoid Appearances in Human–Robot Interaction
IEEE Transactions on Robotics
Human behavior understanding for robotics
HBU'12 Proceedings of the Third international conference on Human Behavior Understanding
Proceedings of the 8th ACM/IEEE international conference on Human-robot interaction
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This paper reports the first step in a series of studies to design the interaction behaviors of an outdoor robotic guide. We describe and report the use case development carried out to identify effective human tour guide behaviors. In this paper we focus on non-verbal communication cues in gaze, gestures and movements. The work reported involves the observation of human tour guide behaviors and visitor responses as well as interviews with guides. An affinity diagram is used to identify effective communication cues of human guides and the relations between them. The opportunities for a robotic guide are discussed. We argue that human guide behaviors and strategies cannot be one-on-one applied to robot tour guides. Instead, we aim to develop abstractions of the human behaviors, appropriate for robot tour guides and effective in realizing visitor engagement. The results of this study will be used to create a first Fun Robotic Outdoor Guide prototype with the abstracted interactive robot guide behaviors implemented to assess the effects on visitor experience in 'the wild.'