Knowing our users: scoping interviews in design research with ageing participants

Authors:
Toni Robertson;Jeannette Durick;Margot Brereton;Frank Vetere;Steve Howard;Bjorn Nansen
Affiliations:
University of Technology, Sydney;University of Technology, Sydney;Queensland University of Technology;The University of Melbourne;The University of Melbourne;The University of Melbourne
Venue:
Proceedings of the 24th Australian Computer-Human Interaction Conference
Year:
2012

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Abstract

This paper reports the findings from a series of scoping interviews designed to evaluate, ground and refine the initial understandings, assumptions and concepts of a research team in a larger project about the role of social and tangible technologies in maintaining good habits into old age. Participants' understandings of some basic terms used in the research are presented along with a discussion of their current use of new and established information and communications technologies and the existing barriers to ongoing uptake of emerging technologies. The findings suggest that we question common assumptions about both ageing and technology usage by ageing people, demonstrating the contribution such early scoping interviews can make within design research projects.