Task support in an office system
ACM Transactions on Information Systems (TOIS)
The information lens: an intelligent system for information sharing in organizations
CHI '86 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting organizational problem solving with a work station
ACM Transactions on Information Systems (TOIS)
Integrating expert systems with group decision support systems
ACM Transactions on Information Systems (TOIS)
MAFIA—an active mail-filter-agent for an intelligent document processing support
ACM SIGOIS Bulletin
A reflexive perspective of CSCW
ACM SIGCHI Bulletin - Special issue: Computer supported cooperative work
Continuous queries over append-only databases
SIGMOD '92 Proceedings of the 1992 ACM SIGMOD international conference on Management of data
CSC '92 Proceedings of the 1992 ACM annual conference on Communications
Using collaborative filtering to weave an information tapestry
Communications of the ACM - Special issue on information filtering
COCS '93 Proceedings of the conference on Organizational computing systems
Markets for attention: will postage for email help?
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
The State of the Art in Text Filtering
User Modeling and User-Adapted Interaction
Stereotype-based versus personal-based filtering rules in information filtering systems
Journal of the American Society for Information Science and Technology
Bursty and hierarchical structure in streams
Proceedings of the eighth ACM SIGKDD international conference on Knowledge discovery and data mining
Bursty and Hierarchical Structure in Streams
Data Mining and Knowledge Discovery
A graph model for E-commerce recommender systems
Journal of the American Society for Information Science and Technology
Combining email models for false positive reduction
Proceedings of the eleventh ACM SIGKDD international conference on Knowledge discovery in data mining
Hubble: an advanced dynamic folder technology for XML
VLDB '05 Proceedings of the 31st international conference on Very large data bases
Workflow management systems for process organisations
Workflow management systems for process organisations
Discussion: Issues when designing filters in messaging systems
Computer Communications
An Intelligent Agent for Prioritizing E-Mail Messages
Information Resources Management Journal
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Much computerized support for knowledge workers has consisted of tools to handle low-level functions such as distribution, storage, and retrieval of information. However, the higher level processes of making decisions and taking actions with respect to this information have not been supported to the same degree. This paper describes the ISCREEN prototype system for screening text messages. ISCREEN includes a high-level interface for users to define rules, a component that screens text messages, and a conflict detection component that examines rules for inconsistencies. An explanation component uses text generation to answer user queries about past or potential system actions based on Grice's conversational maxims.