Analysis patterns: reusable objects models
Analysis patterns: reusable objects models
Strategic Analysis Using Value Modeling--The c3-Value Approach
HICSS '07 Proceedings of the 40th Annual Hawaii International Conference on System Sciences
The Service System Is the Basic Abstraction of Service Science
HICSS '08 Proceedings of the Proceedings of the 41st Annual Hawaii International Conference on System Sciences
Soa: principles of service design
Soa: principles of service design
SOMA: a method for developing service-oriented solutions
IBM Systems Journal
Value-Based Service Modeling and Design: Toward a Unified View of Services
CAiSE '09 Proceedings of the 21st International Conference on Advanced Information Systems Engineering
Towards ontology-driven information systems: redesign and formalization of the REA ontology
BIS'07 Proceedings of the 10th international conference on Business information systems
Abstraction, restriction, and co-creation: three perspectives on services
ER'10 Proceedings of the 2010 international conference on Advances in conceptual modeling: applications and challenges
Towards a model of services based on co-creation, abstraction and restriction
ER'11 Proceedings of the 30th international conference on Conceptual modeling
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Currently there exists a multitude of views of service creating problems for designers and users of models with respect to reasoning, description and classification of services. The diversity of conflicting views and definitions suggest that a multi-perspective approach is required to explicate the notion of service. The purpose of this paper is to introduce an integrated view of the service notion based on a literature survey. Our approach is to start with an analysis of service-as-a-resource and argue that this view will benefit from being complemented with a service-as-a-process view. These views are then integrated and represented in a conceptual model.