Factors used in the selection of packaged software in small businesses: views of owners and managers
Information and Management
Implementing SAP R/3 (2nd ed.): how to introduce a large system into a large organization
Implementing SAP R/3 (2nd ed.): how to introduce a large system into a large organization
Putting the enterprise into the enterprise system
Harvard Business Review
ERP software implementation: an integrative framework
European Journal of Information Systems - Special issue on information systems evaluationpast, present and future
Communications of the ACM - How the virtual inspires the real
Corporate Portals: Revolutionizing Information Access to Increase Productivity and Drive the Bottom Line
A Critical Success Factors Model For ERP Implementation
IEEE Software
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 8 - Volume 8
An integrated model of information systems adoption in small businesses
Journal of Management Information Systems
The implementation of business process reengineering
Journal of Management Information Systems - Special section: Toward a theory of business process change management
Functional analysis of enterprise resource planning systems
CompSysTech '08 Proceedings of the 9th International Conference on Computer Systems and Technologies and Workshop for PhD Students in Computing
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Enterprise Resource Planning ERP has become the core of successful information management and is also the foundation of corporate information systems for treating with everything related to corporate processes. The ERP implementation has been considered a complicated process because introducing process is involved with different potential conditions and factors so that they may affect the ultimate performance of ERP systems. The aim of this study is to analyze success factors of introducing SAP system for ERP implementation in small and midsized firms. The authors first found out past critical factors affecting the ERP implementation by means of literature review in order to understand results of past studies. Next, the authors widely collected the critical success factors from previous studies and sifted out representative factors to make up a questionnaire. Through the pilot study and questionnaire revision, the authors identified the content of the questionnaire and started interviewing job. When interviewing activities were finished, they began to study and analyze the data. Survey results indicate that three of the most important factors affecting ERP implementation are "top management support and commitment", "project manager's competence" and "communication and coordination effectiveness".