Building strong e-democracy: the role of technology in developing democracy for the information age
Communications of the ACM - Why CS students need math
Characterizing E-Participation in Policy-Making
HICSS '04 Proceedings of the Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 5 - Volume 5
Proceedings of the 1st international conference on Theory and practice of electronic governance
Evaluating the progress of e-government development: A critical analysis
Information Polity
eGovernment Project Evaluation: An Integrated Framework
EGOV '08 Proceedings of the 7th international conference on Electronic Government
Building a Value-Centric e-Government Service Framework Based on a Business Model Perspective
EGOV '08 Proceedings of the 7th international conference on Electronic Government
Implementing e-government in Sri Lanka: Lessons from the UK
Information Technology for Development - e-Government Initiatives in the Developing World: Challenges and Opportunities
A Public Value Based Empirical Analysis of E-Government in Sri Lanka
WISM '09 Proceedings of the 2009 International Conference on Web Information Systems and Mining
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This paper presents an empirical study of the performance of e-government in Sri Lanka from the perspective of citizens within a public value based conceptual framework. The delivery of quality public services, the effectiveness of public organizations, and the achievement of socially desirable outcomes through e-government are considered using the data from several national surveys. The study reveals that e-government in Sri Lanka has not been able to create satisfactory levels of public value due to the weaknesses in both the supply and demand sides of e-government including poor web presence of government, lack of e-services, poor information infrastructure, low information technology readiness of citizens, and low up-take of e-government initiatives. It suggests that the government can improve the public value of e-government by accelerating the development of e-services projects, developing the information and communication technology infrastructure, and taking necessary steps to enhance citizens' information technology readiness.