Comparing the use of social networking and traditional media channels for promoting citizen science

Authors:
Christine Robson;Marti Hearst;Chris Kau;Jeffrey Pierce
Affiliations:
University of California Berkeley, Berkeley & IBM Research, San Jose & Google Research, Mountain View, California, USA;University of California Berkeley, Berkeley, California, USA;IBM Research, San Jose, California, USA;Samsung UX Innovations Lab & IBM Research, San Jose, California, USA
Venue:
Proceedings of the 2013 conference on Computer supported cooperative work
Year:
2013

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Abstract

This paper examines how social networks can be used to recruit and promote a crowdsourced citizen science project and compares this recruiting method to the use of tradition-al media channels including press releases, news stories, and participation campaigns. The target studied is Creek Watch, a citizen science project that allows anyone with an iPhone to submit photos and observations of their local waterways to authorities who use the data for water management, environmental programs, and cleanup events. The results compare promotional campaigns using a traditional press release with news pickups, a participation campaign through local organizations, and a social networking campaign through Facebook and Twitter. Results also include the trial of a feature that allows users to post automatically to Facebook or Twitter. Social networking is found to be a worthwhile avenue for increasing awareness of the project, increasing the conversion rate from browsers to participants, but that targeting existing communities with a participation campaign was a more successful means for increasing the amount of data collected by volunteers.