Avaaj Otalo: a field study of an interactive voice forum for small farmers in rural India
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Speech vs. touch-tone: telephony interfaces for information access by low literate users
ICTD'09 Proceedings of the 3rd international conference on Information and communication technologies and development
Hi-index | 0.00 |
In this paper we introduce a solution for disease surveillance and monitoring in the primary animal health care (PAHC) domain that uses inbound voice-based services and voice- and text-based outbound services for connecting rural veterinarians and livestock owners with a PAHC service provider. We describe our findings from the ongoing pilots, where we found that it is crucial to close the loop between data collection and information dissemination.