Towards an information ecosystem for animal disease surveillance using voice services

  • Authors:
  • Aditi Sharma Grover;Gerhard van Huyssteen;Karen Calteaux

  • Affiliations:
  • CSIR Meraka Institute, Pretoria, South Africa;North-West University, Potchefstroom, South Africa;CSIR Meraka Institute, Pretoria, South Africa

  • Venue:
  • Proceedings of the 3rd ACM Symposium on Computing for Development
  • Year:
  • 2013

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Abstract

In this paper we introduce a solution for disease surveillance and monitoring in the primary animal health care (PAHC) domain that uses inbound voice-based services and voice- and text-based outbound services for connecting rural veterinarians and livestock owners with a PAHC service provider. We describe our findings from the ongoing pilots, where we found that it is crucial to close the loop between data collection and information dissemination.