Critical success factors of decision support systems: An experimental study
ACM SIGMIS Database
The rise of the expert company
The rise of the expert company
A review of barriers to expert system diffusion
SIGBDP '90 Proceedings of the 1990 ACM SIGBDP conference on Trends and directions in expert systems
A review of MIS research and disciplinary development
Journal of Management Information Systems
Identifying the causes of resistance to IS implementation: a change theory perspective
Information and Management
DSS theory: a model of constructs and relationships
Decision Support Systems
Decision support and expert systems (4th ed.): management support systems
Decision support and expert systems (4th ed.): management support systems
EIS adoption, use, and impact: the executive perspective
Decision Support Systems - Special issue on executive information systems
Distributed intelligent executive information systems
Decision Support Systems - Special issue on executive information systems
Determinants of EIS use: testing a behavioral model
Decision Support Systems - Special issue on executive information systems
What does it take for successful executive information systems?
Decision Support Systems - Special issue on executive information systems
An experimental investigation of factors influencing predicted success in DSS implementation
Information and Management
User resistance and strategies for promoting acceptance across system types
Information and Management
Principles of Information Systems
Principles of Information Systems
Building Effective Decision Support Systems
Building Effective Decision Support Systems
Management of information systems: Insights from accounting research
Information and Management
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Effective decision-making within and across organizations is of strategic importance as the global business environment becomes more complex. Business processes and their related computer based information systems CBIS must support integrated decision-making. While decision support systems DSS, executive information systems EIS, and knowledge-based systems KBS have been independently used to support problem solving and decision making activities, they are still not widely implemented and accepted by a broad spectrum of organizations. Identifying the reasons for the lack of widespread use, as well as integration of these technologies would enable organizations to better design and implement these support systems. Using 41 narratives, we have compared decision-making support systems DMSS resistance factors with those of other CBIS to better understand these factors and their impact on DMSS implementation.