How a learning orientation affects drivers of innovativeness and performance in service delivery

Authors:
Ossi PesäMaa;Aviv Shoham;Joakim Wincent;Ayalla A. Ruvio
Affiliations:
Blekinge Institute of Technology, SE-371 79 Karlskrona, Sweden and Hanken School of Economics, FI-65101 Vaasa, Finland;Head Department of Business Administration, University of Haifa, Haifa 31905, Israel;Luleå University of Technology, Luleå, SE-971 87 Luleå, Sweden;Fox School of Business, Temple University, Philadelphia, PA 19122-6083, United States
Venue:
Journal of Engineering and Technology Management
Year:
2013

Citing 9
Cited 0

Central problems in the management of innovation

Management Science
The Relationships between the Antecedents of Innovativeness and Business Performance

ISECS '08 Proceedings of the 2008 International Symposium on Electronic Commerce and Security
Designing interorganizational networks for innovation: An empirical examination of network configuration, formation and governance

Journal of Engineering and Technology Management
New organizational designs for promoting creativity: A case study of virtual teams with anonymity and structured interactions

Journal of Engineering and Technology Management
The role of deliberate and experiential learning in developing capabilities: Insights from technology licensing

Journal of Engineering and Technology Management
Testing an organizational innovativeness integrative model across cultures

Journal of Engineering and Technology Management
Technological distinctive competencies and organizational learning: Effects on organizational innovation to improve firm performance

Journal of Engineering and Technology Management
Learning and innovation in the context of process-focused management practices: The case of an environmental management system

Journal of Engineering and Technology Management
Small firms in multipartner R&D alliances: Gaining benefits by acquiescing

Journal of Engineering and Technology Management

Quantified Score

Hi-index	0.00

Visualization

Abstract

Relying on organizational innovativeness for long-term growth and profitability can be difficult, time consuming, and expensive. In the context of service delivery of 395 strategic business units (SBU) in Israel's healthcare industry, this paper examines the role of a learning-orientation as a moderator in an integrative model of organizational innovativeness. We find moderation of the impacts of risk-taking, creativity, competitor benchmarking orientation, and environmental opportunities on innovativeness. Moreover, we find the influence on performance pronounced for high learning-oriented SBUs. The paper shows that learning orientation should be considered for understanding effective innovativeness work for competitive service delivery.