External manifestations of trustworthiness in the interface
Communications of the ACM
Towards a tool for the Subjective Assessment of Speech System Interfaces (SASSI)
Natural Language Engineering
Establishing and maintaining long-term human-computer relationships
ACM Transactions on Computer-Human Interaction (TOCHI)
System Personality and Persuasion in Human-Computer Dialogue
ACM Transactions on Interactive Intelligent Systems (TiiS)
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Could an in-vehicle infotainment (IVI) system with a speech evoked personality change your relationship with your car? Alter your behavior? Would you like it more? Would it be easier or harder to use? Would a snarky or encouraging speech style make a difference? We report the findings of a preliminary 30 participant study using an experiential prototype that used three different speech styles designed to evoke different personalities: Neutral, Encouraging and Snarky. Our results indicate that driving preferences are conservative in practice and were not strongly influenced by a brief exposure to our system; however reactions to the system were more nuanced than expected. We report on some significant results for initial evaluations of desired attributes for embedded agents (p