Materializing trust as an understandable digital concept

  • Authors:
  • Christina A. Hochleitner

  • Affiliations:
  • University of Salzburg, Salzburg, Austria

  • Venue:
  • CHI '13 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2013

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Abstract

Trust is a very complex concept in digital environments. While trust is understandable by users in an inter-personal context, the transfer of this concept to a digital world holds many problems. As a result, the provision of feedback on a system's trustworthiness, particularly in connection with new technologies, such as the Internet of Things or ubiquitous and wearable computing, holds many obstacles. Therefore it is the goal of this PhD to re-use familiar concepts from interaction design, as well as known materials to provide understandable and intuitive trustworthiness feedback in new technological environments.