Business intelligence and analytics: from big data to big impact

  • Authors:
  • Hsinchun Chen;Roger H. L. Chiang;Veda C. Storey

  • Affiliations:
  • Eller College of Management, University of Arizona, Tucson, AZ;Carl H. Lindner College of Business, University of Cincinnati, Cincinnati, OH;J. Mack Robinson College of Business, Georgia State University, Atlanta, GA

  • Venue:
  • MIS Quarterly
  • Year:
  • 2012

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Abstract

Business intelligence and analytics (BI&A) has emerged as an important area of study for both practitioners and researchers, reflecting the magnitude and impact of data-related problems to be solved in contemporary business organizations. This introduction to the MIS Quarterly Special Issue on Business Intelligence Research first provides a framework that identifies the evolution, applications, and emerging research areas of BI&A. BI&A 1.0, BI&A 2.0, and BI&A 3.0 are defined and described in terms of their key characteristics and capabilities. Current research in BI&A is analyzed and challenges and opportunities associated with BI&A research and education are identified. We also report a bibliometric study of critical BI&A publications, researchers, and research topics based on more than a decade of related academic and industry publications. Finally, the six articles that comprise this special issue are introduced and characterized in terms of the proposed BI&A research framework.