Co-designing for NFC and ATMs: an inspirational bits approach

Authors:
Alexander Meschtscherjakov;Christine Gschwendtner;Manfred Tscheligi;Petra Sundström
Affiliations:
University of Salzburg, 5020 Salzburg, Austria;Salzburger Banken Software / SBS Software Ges.m.b.H., 5020 Salzburg, Austria;University of Salzburg, 5020 Salzburg, Austria;Mobile Life Centre, Stockholm, Sweden
Venue:
Proceedings of the 15th international conference on Human-computer interaction with mobile devices and services
Year:
2013

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Abstract

This paper addresses the field of mobile payment through Near Field Communication (NFC) and Automated Teller Machines (ATMs). We report how we used the Inspirational Bits method to inspire the design of novel NFC usage scenarios and application ideas for ATMs in a joint industry and academia project. We describe a set of small applications exposing different properties of NFC (henceforth, referred to as NFC-Bits) and how they informed and inspired collaborative design ideas for different use cases. The NFC-Bits reveal a broad range of NFC characteristics in a playful manner. We outline some of the developed use cases and describe features of MyPocketATM, an application stemmed from these ideas.