Using context-aware computing to reduce the perceived burden of interruptions from mobile devices
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Behaviour & Information Technology
BCS-HCI '11 Proceedings of the 25th BCS Conference on Human-Computer Interaction
An empirical investigation into how users adapt to mobile phone auto-locks in a multitask setting
MobileHCI '12 Proceedings of the 14th international conference on Human-computer interaction with mobile devices and services
Back to the app: the costs of mobile application interruptions
MobileHCI '12 Proceedings of the 14th international conference on Human-computer interaction with mobile devices and services
Bridging waiting times on web pages
MobileHCI '12 Proceedings of the 14th international conference on Human-computer interaction with mobile devices and services
Understanding how the projection of availability state impacts the reception incoming communication
Proceedings of the 2013 conference on Computer supported cooperative work
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While mobile phones made a significant evolution in recent years from single-purpose communication devices to multi-purpose devices, the fundamental design of phone call applications did not evolve accordingly. While its implementation leveraged from new hardware and software capabilities, the fundamental decisions people are able to make when they receive a call did not change. Currently, when a call comes in, a modal dialog opens where the callee can either decline or accept the call. A recent study found that the current user interfaces of phone call applications (phone UIs) often lead to an increased overhead when application usage is being interrupted by phone calls [6]. In this paper, we revisit phone call UIs for multipurpose smartphones. We contribute a new design space for mobile phone call UIs, going beyond the simple accept-or-decline dilemma. We present a prototype implementation and discuss open challenges.