Psychological dynamics in ICTD projects

  • Authors:
  • Tara Behrend;Alexander E. Gloss;Garett Howardson;Lori Foster Thompson;Scott McCallum

  • Affiliations:
  • The George Washington University, Washington, DC;North Carolina State University, Raleigh, NC;The George Washington University, Washington, DC;North Carolina State University, Raleigh, NC;Aidmatrix Foundation, Irving, TX

  • Venue:
  • Proceedings of the Sixth International Conference on Information and Communications Technologies and Development: Notes - Volume 2
  • Year:
  • 2013

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Abstract

In this paper we categorize the types and prevalence of psychological factors that were present in ICTD interventions described in the ICTD2012 proceedings. With an eye towards recommendations for better understanding and addressing these dynamics, we then interpret and discuss these findings. We conclude that psychological dynamics on an individual level of analysis are either more prominent or tend to be identified more often by ICTD practitioners/researchers than dynamics on dyad/team and organizational levels. In addition, instances where psychological dynamics impede the success of ICTD interventions feature more prominently than dynamics which facilitate the success of those interventions. We argue for a greater appreciation and enhancement of positive psychological dynamics on higher levels of analysis through a more robust application of theory relating to organizational behavior.