Mental models: towards a cognitive science of language, inference, and consciousness
Mental models: towards a cognitive science of language, inference, and consciousness
Characterizing browsing strategies in the World-Wide Web
Proceedings of the Third International World-Wide Web conference on Technology, tools and applications
Human-computer interaction
Designing Web Usability: The Practice of Simplicity
Designing Web Usability: The Practice of Simplicity
Usability Engineering
Internal vs. external information in visual perception
Proceedings of the 2nd international symposium on Smart graphics
Designing the User Interface: Strategies for Effective Human-Computer Interaction (4th Edition)
Designing the User Interface: Strategies for Effective Human-Computer Interaction (4th Edition)
A cognitive meta-analysis of design approaches to interruptions in intelligent environments
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Web 2.0: hypertext by any other name?
Proceedings of the seventeenth conference on Hypertext and hypermedia
A look into the interaction design of the new Yahoo! mail...: and the pros and cons of AJAX
interactions - 25 years of CHI conferences: a photographic essay
The two cultures: mashing up web 2.0 and the semantic web
Proceedings of the 16th international conference on World Wide Web
interactions - Societal interfaces: solving problems, affecting change
HCI 2.0?: usability meets web 2.0
BCS-HCI '07 Proceedings of the 21st British HCI Group Annual Conference on People and Computers: HCI...but not as we know it - Volume 2
BCS-HCI '07 Proceedings of the 21st British HCI Group Annual Conference on People and Computers: HCI...but not as we know it - Volume 2
Invariant-based automatic testing of AJAX user interfaces
ICSE '09 Proceedings of the 31st International Conference on Software Engineering
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Ajax, as one of the technological pillars of Web 2.0, has revolutionized the way that users access content and interact with each other on the Web. Unfortunately, many developers appear to be inspired by what is technologically possible through Ajax disregarding good design practice and fundamental usability theories. The key usability challenges of Ajax have been noted in the research literature with some technical solutions and design advice available on developer forums. What is unclear is how commercial Ajax developers respond to these issues. This paper presents the results of an empirical study of four commercial web sites that utilize Ajax technologies. The study investigated two usability issues in Ajax with the results contrasted in relation to the general usability principles of consistency, learnability and feedback. The results of the study found inconsistencies in how the sites managed the usability issues and demonstrated that combinations of the issues have a detrimental effect on user performance and satisfaction. The findings also suggest that developers may not be consistently responding to the available advice and guidelines. The paper concludes with several recommendations for Ajax developers to improve the usability of their Web applications.