The media equation: how people treat computers, television, and new media like real people and places
The invisible future
Persuasive Technology: Using Computers to Change What We Think and Do
Persuasive Technology: Using Computers to Change What We Think and Do
Persuading users through counseling dialogue with a conversational agent
Proceedings of the 4th International Conference on Persuasive Technology
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In working environments, violations against safety regulations like the use of personal protective equipment pose a significant threat to well-being and health of working people. A laboratory study investigated the potential of different computer generated feedback forms encouraging users to wear protective equipment (PPE), even when this PPE hinders their primary work task, thus threatening their financial compensation. The results show a substantial increase in usage of PPE when being confronted with a persuasive designed feedback like a traffic light or an emotional expression of a virtual avatar. In contrast, solely informative feedback showed no significant impact of safety behavior. In summary, the findings indicate a potential of persuasive technology for occupational safety affairs and underline the importance of the outward appearance of computer generated persuasive messages.