Parallel and distributed computation: numerical methods
Parallel and distributed computation: numerical methods
Price and Time Competition for Service Delivery
Manufacturing & Service Operations Management
Competition and Outsourcing with Scale Economies
Management Science
Service Competition with General Queueing Facilities
Operations Research
Competition in Service Industries with Segmented Markets
Management Science
Service Provider Competition: Delay Cost Structure, Segmentation, and Cost Advantage
Manufacturing & Service Operations Management
Investment and Market Structure in Industries with Congestion
Operations Research
Pricing Services Subject to Congestion: Charge Per-Use Fees or Sell Subscriptions?
Manufacturing & Service Operations Management
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In this paper we propose an online shopping supply chain network model that includes manufacturers, e-tailers, express service providers, and consumers. Consumers purchase products from e-tailers that can be either delivered by the express service companies or picked up by the customers themselves at certain physical locations, depending on the consumers' preferences on time and cost. In addition, the express service companies can make investments to improve their service quality. We identify the network structure of the problem, derive the equilibrium conditions, and establish the finite-dimensional variational inequality formulation. Theoretical results and numerical examples are presented to provide some managerial insights of the model.