Design guidelines for coffee vending machines

Authors:
Tim Schneidermeier;Manuel Burghardt;Christian Wolff
Affiliations:
Media Informatics Group, University of Regensburg, Germany;Media Informatics Group, University of Regensburg, Germany;Media Informatics Group, University of Regensburg, Germany
Venue:
DUXU'13 Proceedings of the Second international conference on Design, User Experience, and Usability: web, mobile, and product design - Volume Part IV
Year:
2013

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Abstract

Walk-up-and-use-systems such as vending and self-service machines request special attention concerning an easy to use and self-explanatory user interface. In this paper we present a set of design guidelines for coffee vending machines based on the results of an expert-based usability evaluation of thirteen different models.