Cognitive Work Analysis: Towards Safe, Productive, and Healthy Computer-Based Work
Cognitive Work Analysis: Towards Safe, Productive, and Healthy Computer-Based Work
Integrating cognitive analyses in a large-scale system design process
International Journal of Human-Computer Studies
Human Factors Methods: A Practical Guide for Engineering And Design
Human Factors Methods: A Practical Guide for Engineering And Design
Socio-technical systems: From design methods to systems engineering
Interacting with Computers
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Cognitive work analysis (CWA), a systems-based analysis framework, is intended to inform system design. However, there is little guidance available about how to use the framework in design. This paper identifies desirable methodological attributes for a new design approach for CWA and describes a process of refining these to a core set based on the opinions of CWA practitioners. The new design approach, the CWA Design Tool (CWA-DT), is outlined in terms of how it aligns with these core attributes. Finally, implications of application of the CWA-DT for road safety design will be identified and discussed.