Configuring the Mobile User: Sociological and Industry Views
Personal and Ubiquitous Computing
The Mobile Connection: The Cell Phone's Impact on Society
The Mobile Connection: The Cell Phone's Impact on Society
Media, Technology And Everyday Life In Europe: From Information To Communication
Media, Technology And Everyday Life In Europe: From Information To Communication
Exploring consumer adoption of mobile payments - A qualitative study
The Journal of Strategic Information Systems
Past, present and future of mobile payments research: A literature review
Electronic Commerce Research and Applications
Fortune at the bottom of the pyramid, the: eradicating poverty through profits
Fortune at the bottom of the pyramid, the: eradicating poverty through profits
Should We Be Concerned That the Elderly Don't Text?
The Information Society
The domestication of online technologies by smaller businesses and the 'busy day'
Information and Organization
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The paper introduces original research findings and conclusions from a qualitative analysis of use and adoption of mobile money in Kenya using the domestication approach. We applied the dimension of domestication as an analytic tool to explain the acquisition, incorporation and conversion of the mobile money technology into the everyday life of its users. The data gathered include a series of focus group discussions, semi-structured interviews and participatory observations with members of the Machakos District in Kenya. It identifies satisfaction as an important mediator between the incorporation and conversion phases of the domestication process. Further, it presents findings that provide empirical support that adoption can be best explained as a process, which includes an initial appropriation, consumption and adoption and shows the influence of social networks, daily practices and norms, on all phases of the adoption process.