Item-based collaborative filtering recommendation algorithms
Proceedings of the 10th international conference on World Wide Web
On-line trust: concepts, evolving themes, a model
International Journal of Human-Computer Studies - Special issue: Trust and technology
Item-based top-N recommendation algorithms
ACM Transactions on Information Systems (TOIS)
Basic Concepts and Taxonomy of Dependable and Secure Computing
IEEE Transactions on Dependable and Secure Computing
Assessing network service profitability: modeling from market science perspective
IEEE/ACM Transactions on Networking (TON)
Distributed QoS Evaluation for Real-World Web Services
ICWS '10 Proceedings of the 2010 IEEE International Conference on Web Services
Assessing Software Service Quality and Trustworthiness at Selection Time
IEEE Transactions on Software Engineering
Review: A survey on security issues in service delivery models of cloud computing
Journal of Network and Computer Applications
Trustworthy Service Selection and Composition
ACM Transactions on Autonomous and Adaptive Systems (TAAS)
Journal of Systems and Software
Cloud computing - The business perspective
Decision Support Systems
Trust in a specific technology: An investigation of its components and measures
ACM Transactions on Management Information Systems (TMIS)
QoS-Aware Web Service Recommendation by Collaborative Filtering
IEEE Transactions on Services Computing
Opportunities and risks of software-as-a-service: Findings from a survey of IT executives
Decision Support Systems
Expert Systems with Applications: An International Journal
Risk assessment in service provider communities
GECON'11 Proceedings of the 8th international conference on Economics of Grids, Clouds, Systems, and Services
Toward Secure and Dependable Storage Services in Cloud Computing
IEEE Transactions on Services Computing
Towards a Taxonomy of Performance Evaluation of Commercial Cloud Services
CLOUD '12 Proceedings of the 2012 IEEE Fifth International Conference on Cloud Computing
Trustworthy Web Service Selection Using Probabilistic Models
ICWS '12 Proceedings of the 2012 IEEE 19th International Conference on Web Services
An SLA-based Framework for Estimating Trustworthiness of a Cloud
TRUSTCOM '12 Proceedings of the 2012 IEEE 11th International Conference on Trust, Security and Privacy in Computing and Communications
SaaS performance and scalability evaluation in clouds
SOSE '11 Proceedings of the Proceedings of 2011 IEEE 6th International Symposium on Service Oriented System Engineering
A trust-semantic fusion-based recommendation approach for e-business applications
Decision Support Systems
Component Ranking for Fault-Tolerant Cloud Applications
IEEE Transactions on Services Computing
A framework for ranking of cloud computing services
Future Generation Computer Systems
QoS Ranking Prediction for Cloud Services
IEEE Transactions on Parallel and Distributed Systems
Efficient Risk Hedging by Dynamic Forward Pricing: A Study in Cloud Computing
INFORMS Journal on Computing
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The collection and combination of assessment data in trustworthiness evaluation of cloud service is challenging, notably because QoS value may be missing in offline evaluation situation due to the time-consuming and costly cloud service invocation. Considering the fact that many trustworthiness evaluation problems require not only objective measurement but also subjective perception, this paper designs a novel framework named CSTrust for conducting cloud service trustworthiness evaluation by combining QoS prediction and customer satisfaction estimation. The proposed framework considers how to improve the accuracy of QoS value prediction on quantitative trustworthy attributes, as well as how to estimate the customer satisfaction of target cloud service by taking advantages of the perception ratings on qualitative attributes. The proposed methods are validated through simulations, demonstrating that CSTrust can effectively predict assessment data and release evaluation results of trustworthiness.