Decision analysis: practice and promise
Management Science
Towards a theory of managerial problem solving
Decision Support Systems
The myths and realities of information technology insourcing
Communications of the ACM
Support for the sense-making activity of managers
Decision Support Systems - Knowledge management support of decision making
Netsourcing: Renting Your Business Applications and Services over a Network
Netsourcing: Renting Your Business Applications and Services over a Network
Research Report: Empirical Test of an EDI Adoption Model
Information Systems Research
Predicting e-services adoption: a perceived risk facets perspective
International Journal of Human-Computer Studies - Special issue on HCI and MIS
Determinants of ASP choice: an integrated perspective
European Journal of Information Systems
The Sourcing Of Application Software Services: Empirical Evidence Of Cultural, Industry And Functional Differences (Information Age Economy)
Information systems outsourcing: a survey and analysis of the literature
ACM SIGMIS Database
Rental software valuation in IT investment decisions
Decision Support Systems
Survey research methodology in management information systems: an assessment
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Information systems outsourcing: a literature analysis
Information and Management
Information Systems Research
The evolution of web-based optimisation: From ASP to e-Services
Decision Support Systems
Comparison of Software Quality Under Perpetual Licensing and Software as a Service
Journal of Management Information Systems
Risk Management of Contract Portfolios in IT Services: The Profit-at-Risk Approach
Journal of Management Information Systems
Understanding risk-taking behavior of groups: A "decision analysis" perspective
Decision Support Systems
A review of the IT outsourcing literature: Insights for practice
The Journal of Strategic Information Systems
A Transaction Cost Perspective of the "Software as a Service" Business Model
Journal of Management Information Systems
Cloud computing and SaaS as new computing platforms
Communications of the ACM
Communications of the ACM
Information and Management
Cloud computing - The business perspective
Decision Support Systems
Validating instruments in MIS research
MIS Quarterly
A two-stage analysis of the influences of employee alignment on effecting business-IT alignment
Decision Support Systems
Cloud Deployment Model Selection Assessment for SMEs: Renting or Buying a Cloud
UCC '12 Proceedings of the 2012 IEEE/ACM Fifth International Conference on Utility and Cloud Computing
The Journal of Supercomputing
The QoS-based MCDM system for SaaS ERP applications with Social Network
The Journal of Supercomputing
Role of acquisition intervals in private and public cloud storage costs
Decision Support Systems
Hi-index | 0.00 |
IT providers have heralded software-as-a-service (SaaS) as an excellent complement to on-premises software addressing the shortcomings of previous on-demand software solutions such as application service provision (ASP). However, although some practitioners and academics emphasize the opportunities that SaaS offers companies, others already predict its decline due to the considerable risk involved in its deployment. Ours is the first study to analyze the opportunities and risks associated with adopting SaaS as perceived by IT executives at adopter and non-adopter firms. We first developed a research model grounded in an opportunity-risk framework, which is theoretically embedded in the theory of reasoned action. Subsequently, we analyzed the data collected through a survey of 349 IT executives at German companies. Our findings suggest that in respect to both SaaS adopters and non-adopters, security threats are the dominant factor influencing IT executives' overall risk perceptions. On the other hand, cost advantages are the strongest driver affecting IT executives' perceptions of SaaS opportunities. Furthermore, we find significant differences between adopters' and non-adopters' perceptions of specific SaaS risks and opportunities, such as performance and economic risks as well as quality improvements, and access to specialized resources. Our study provides relevant findings to improve companies' assessment of SaaS offerings. It also offers SaaS providers insights into the factors that should be prioritized or avoided when offering SaaS services to companies at different stages of their technology adoption lifecycle.