Distributed Artificial Intelligence (Vol. 2)
Communications of the ACM
Of maps and scripts—the status of formal constructs in cooperative work
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
Group model building: a decision room approach
Simulation and Gaming - Symposium issue: system dynamics and interactive learning environments, part 2
Participatory Design: Principles and Practices
Participatory Design: Principles and Practices
Research Commentary: Information Systems and Conceptual Modeling--A Research Agenda
Information Systems Research
The Metamorphoses of Workflow Projects in their Early Stages
Computer Supported Cooperative Work
Business process modeling with group support systems
Journal of Management Information Systems
Collaborative Modeling - A Design Science Approach
HICSS '09 Proceedings of the 42nd Hawaii International Conference on System Sciences
MoKi: The Enterprise Modelling Wiki
ESWC 2009 Heraklion Proceedings of the 6th European Semantic Web Conference on The Semantic Web: Research and Applications
Teachers' and tutors' social reflection around SenseCam images
International Journal of Human-Computer Studies
Business process management: a survey
BPM'03 Proceedings of the 2003 international conference on Business process management
What makes process models understandable?
BPM'07 Proceedings of the 5th international conference on Business process management
Fostering self-direction in participatory process design
Proceedings of the 11th Biennial Participatory Design Conference
Key challenges for enabling agile BPM with social software
Journal of Software Maintenance and Evolution: Research and Practice
Awareness Support for Combining Individual and Collaborative Process Design in Co-located Meetings
Computer Supported Cooperative Work
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Models play an important role in modern organizations. They are used to coordinate the interplay of stakeholders, inform the design of software systems and are even used for controlling purposes. While these models affect multiple people within an organization their creation and usage is limited to a few experts. This is due to the common belief that non-expert modelers are not capable of performing modeling tasks or working with models without the help of experts. With this paper the authors argue that people are capable of interacting with models when they are given the right means to do so. The authors shed light onto the potential benefits of non-expert model interaction by conducting multiple case studies and describing suitable tool support for non-expert modelers.