A simulation model for evaluating personnel schedules in a hospital emergency department

  • Authors:
  • Gerald W. Evans;Tesham B. Gor;Edward Unger

  • Affiliations:
  • Department of Industrial Engineering, University of Louisville, Louisville, KY;Department of Industrial Engineering, University of Louisville, Louisville, KY;Baptist Hospital East, Louisville, KY

  • Venue:
  • WSC '96 Proceedings of the 28th conference on Winter simulation
  • Year:
  • 1996

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Abstract

This paper describes an Arena simulation model of a particular hospital's emergency department. The model allows the simulation of the process flows of 13 different types of patients, and is used to evaluate various feasible schedules for nurses, technicians, and doctors. The main performance measure used in the evaluation process is the average length-of-stay of patients in the emergency department.