Mental models and problem solving in using a calculator
CHI '83 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
"Why can't I adjust my refrigerator's temperature?": or "What's wrong with my mental model?"
CHI '92 Posters and Short Talks of the 1992 SIGCHI Conference on Human Factors in Computing Systems
User-generated analogies of the world wide web: implications for design
CHI '01 Extended Abstracts on Human Factors in Computing Systems
The influence of mental models on undergraduate students' searching behavior on the Web
Information Processing and Management: an International Journal
Network authentication using single sign-on: the challenge of aligning mental models
Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology
Spectator understanding of error in performance
CHI '09 Extended Abstracts on Human Factors in Computing Systems
Model-Driven Web Engineering for the Automated Configuration of Web Content Management Systems
ICWE '9 Proceedings of the 9th International Conference on Web Engineering
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Conceptualizing institutional repositories: using co-discovery to uncover mental models
Proceedings of the third symposium on Information interaction in context
23rd French Speaking Conference on Human-Computer Interaction
The impact of task complexity on people's mental models of MedlinePlus
Information Processing and Management: an International Journal
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