Intelligent information-sharing systems
Communications of the ACM
User models: theory, method, and practice
International Journal of Man-Machine Studies
Answer Garden: a tool for growing organizational memory
COCS '90 Proceedings of the ACM SIGOIS and IEEE CS TC-OA conference on Office information systems
Using collaborative filtering to weave an information tapestry
Communications of the ACM - Special issue on information filtering
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
GroupLens: an open architecture for collaborative filtering of netnews
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Recommending and evaluating choices in a virtual community of use
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Pointing the way: active collaborative filtering
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Social information filtering: algorithms for automating “word of mouth”
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Remote evaluation: the network as an extension of the usability laboratory
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Answer Garden 2: merging organizational memory with collaborative help
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Using frequency-of-mention in public conversations for social filtering
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
PHOAKS: a system for sharing recommendations
Communications of the ACM
Communications of the ACM - Special issue Participatory Design
Building task-specific interfaces to high volume conversational data
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Living design memory: framework, implementation, lessons learned
Human-Computer Interaction
A Framework for Remote User Evaluation of Accessibility and Usability of Websites
UAHCI '09 Proceedings of the 5th International Conference on Universal Access in Human-Computer Interaction. Addressing Diversity. Part I: Held as Part of HCI International 2009
Automatic web design refinements based on collective user behavior
CHI '12 Extended Abstracts on Human Factors in Computing Systems
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