Derivation of Backup Service Management Applications from Service and System Models
DSOM '99 Proceedings of the 10th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management: Active Technologies for Network and Service Management
Service Management Platform: The Next Step in Management Tools
DSOM '00 Proceedings of the 11th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management: Services Management in Intelligent Networks
Quality Aspects in IT Service Management
DSOM '02 Proceedings of the 13th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management: Management Technologies for E-Commerce and E-Business Applications
Model-Based Tool-Assistance for Packet-Filter Design
POLICY '01 Proceedings of the International Workshop on Policies for Distributed Systems and Networks
QoS and bandwidth management in broadband cable access network
Computer Networks: The International Journal of Computer and Telecommunications Networking - Special issue: Management of IT services
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