Integrating human factors on a large scale: product usability champions
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Cost-justifying usability
Usability support inside and out
interactions
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Embed user values in system architecture: The Declaration of System Usability
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Usability Engineering
Using a change-management approach to promote customer-centered design
Proceedings of the 2003 conference on Designing for user experiences
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