The complete computer career guide
The complete computer career guide
User interface design in large corporations: coordination and communication across disciplines
CHI '89 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Practical usability evaluation
CHI '94 Conference Companion on Human Factors in Computing Systems
Pitching usability to your organization
interactions
Selling usability to organisations: strategies for convincing people of the value of usability
CHI 98 Cconference Summary on Human Factors in Computing Systems
Successful strategies for selling usability into organisations
CHI '99 Extended Abstracts on Human Factors in Computing Systems
Using a change-management approach to promote customer-centered design
Proceedings of the 2003 conference on Designing for user experiences
The founding of the Netscape user experience group
CHI EA '97 CHI '97 Extended Abstracts on Human Factors in Computing Systems
Strategic usability: introducing usability into organisations
CHI EA '97 CHI '97 Extended Abstracts on Human Factors in Computing Systems
Understanding the work of an HCI practitioner
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
The lonesome cowboy: A study of the usability designer role in systems development
Interacting with Computers
Interacting with Computers
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This paper describes how a software development division in a large corporate environment found a creative way to integrate human factors techniques into their development processes. It discusses the limitations of a single Human Factors Engineer, the needs of a typical engineer on a software project, and how these limitations and needs produced the Product Usability Champion Program.Product Usability Champions are representatives from each software project in the division who act as usability watchdogs for their respective projects. The Human Factors Engineer's responsibility is to provide support to these Champions. This support includes access to a Usability Lab, technical advice, references, consulting, classroom training, hands-on training, Usability Champion program facilitation and support, and specific project team involvement. This paper describes the program's structure, implementation, and success.