Communications of the ACM
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Home sweet home: where do technical communication departments belong?
Proceedings of the 16th annual international conference on Computer documentation
The changing face of technical communication: new directions for the field in a new millennium
SIGDOC '01 Proceedings of the 19th annual international conference on Computer documentation
Evolution of the writer's role
IPCC/SIGDOC '00 Proceedings of IEEE professional communication society international professional communication conference and Proceedings of the 18th annual ACM international conference on Computer documentation: technology & teamwork
Live documents with contextual, data-driven information components
Proceedings of the 20th annual international conference on Computer documentation
Visual documentation of knowledge work: an examination of competing approaches
SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication
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The tasks, talents, and technical capabilities of systems communications professionals have evolved over the past 30 years as the industry itself has grown and transformed the world we live in through several generations of systems. The next generation of systems will be focused on supporting the knowledge worker more effectively and efficiently by focusing on knowledge-enabling business processes. The skills, practices, and understanding of the community of systems documentation professionals are well positioned to contribute and participate in this next evolution.