The changing face of technical communication: new directions for the field in a new millennium

Authors:
Mark Zachry;Kelli Cargile Cook;Brenton D. Faber;David Clark
Affiliations:
Utah State University, Logan, UT;Utah State University, Logan, UT;Clarkson University, Potsdam, NY;University of Wisconsin-Milwaukee, Milwaukee, WI
Venue:
SIGDOC '01 Proceedings of the 19th annual international conference on Computer documentation
Year:
2001

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Abstract

In this panel session, the authors identify four different factors shaping the future of technical communication: user-centered design, corporate universities, cross-disciplinary collaboration, and knowledge management. The authors each address how factors once considered external to the field of technical communication are now becoming thoroughly integrated with it. These four studies, in conjunction, suggest how the field of technical communication is becoming increasingly complex and how participants (practitioners, researchers, and educators) will need to adapt to this new terrain.