Impact of design methods on decision support systems success: an empirical assessment

Decision making under time pressure with different information sources and performance-based financial incentives: part 1

Decision Support Systems

Quality and effectiveness in web-based customer support systems

Information and Management

The effect of negative online consumer reviews on product attitude: An information processing view

Electronic Commerce Research and Applications

The priority factor model for customer relationship management system success

Expert Systems with Applications: An International Journal

Identifying critical factors for corporate implementing virtualization technology

Computers in Human Behavior

Information Systems Implementation Success: A Causal Analysis Using the Linear Structural Relations Model

Information Resources Management Journal

Validation of the B2E Portal User Satisfaction B2EPUS Scale: Empirical Evidence from South Africa

Journal of Electronic Commerce in Organizations