Case study: user research to inform the design and development of integrated wearable computers and web-based services

  • Authors:
  • Jodi Forlizzi;Margaret McCormack

  • Affiliations:
  • HCII and School of Design, Carnegie Mellon University, Pittsburgh, PA;BodyMedia, Inc., 4 Smithfield St, Suite 1200, Pittsburgh, PA

  • Venue:
  • DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
  • Year:
  • 2000

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Abstract

The competitive playing field for startup companies often does not allow for the time to understand how user needs can influence the development of a new product. This paper presents a case study of informing the design of a wearable computer with web-based services through user research. We discuss our motivation for choosing to do user research to address our multi-faceted design problem; present the methodology and technique design; and summarize lessons learned in the process of analyzing the data and communicating findings to an interdisciplinary shareholder team.