Systems that support decision makers: description and analysis
Systems that support decision makers: description and analysis
Reuse and productivity in integrated computer-aided software engineering: an empirical study
MIS Quarterly - Special issue on the strategic use of information systems
A self-assessment by the software engineering community
Communications of the ACM
Information and Software Technology - Special issue on CASE (computer-aided software engineering)
Software quality and the Capability Maturity Model
Communications of the ACM
Process Integration in CASE Environments
IEEE Software
A socio-technical approach to improving the systems development process
Information Systems Frontiers
Do small IT firms benefit from higher process capability?
Communications of the ACM
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A substantial portion of most organizational budgets goes toward developing IT applications. Despite the existence of many tools and methodologies, Information Systems Departments (ISDs) continue to face burgeoning costs and delays. In this article, we explore methods of improving the productivity and effectiveness of the application development process using the Capability Maturity Model (CMM) by the Software Engineering Institute (SEI) at Carnegie Mellon University as a benchmark for process maturity levels.