Trust and the automated assessment of IT skills

Authors:
R. D. Dowsing;S. Long
Affiliations:
University of East Anglia, Norwich, UK;University of East Anglia, Norwich, UK
Venue:
SIGCPR '02 Proceedings of the 2002 ACM SIGCPR conference on Computer personnel research
Year:
2002

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Abstract

This paper discusses the problems of introducing automated assessment to an already existing set of IT skills examinations marked by human examiners, concentrating on issues of trust. The paper considers the issues which influence trust in traditional assessment, how the same issues differ for computer-based assessment and how the influence of the differences on trust can be minimised. Finally the paper discusses how future developments may be influenced by issues of trust.